What was once called MSN is now called Windows Live Messenger, although most people still refer it by MSN. It's probably the most popular IM or instant messenger out there. ICQ was once the most popular IM out there, but then it sort of faded away. I'm beginning to suspect that that was a forecall of things to come, the end of IM.
People still like to chat but everyone's got Facebook and Facebook got a chat function. It's not even close to how advanced MSN was about 10 years ago, even further back when it was called Windows Messenger. But that is everything else in Facebook is for.
I log on to MSN every now and then, usually when I'm at work and there are about two people I talk to regularly although I got about 70 people on my contact list and there was a point in time about 5 years ago when I thought the 150 people limit on your contact list was set too low. When I log in there are quite often a couple of bots that has either sent me a message or try do add me to their contact list.
IM isn't dying but it's definitely fading away, and has largely been replaced by Facebook and/or Google...
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